Retail and Admissions Assistant

The Retail & Admissions team operate out of multiple locations across the Park. These include Shops, Photography Kiosks, Admissions Office and Guest Information. There are various aspects to this role that could see you working in all, some or just one area of the role. In all cases you will receive in-house training and continued support to carry out your duties to the standards expected. Be prepared to occasionally be working outside for all or part of the day whatever the weather!

Key Responsibilities

You’ll be involved in sales, till operations, merchandising, and keeping our gift shops and admissions areas clean and tidy. Assist with other duties as directed by the management team.

Skills and Qualifications

  • Highly organised with attention to detail.
  • Smart appearance and ability to always act as a good ambassador to Wicksteed Park.
  • Effective communication skills (verbal and written)
  • Safety conscious
  • Willingness to learn and be trained in IT systems.
  • Understand and follow instruction/ procedures.
  • Ability to deal calmly with challenging situations whilst maintaining a professional and empathetic approach.
  • Have the stamina to be ‘on your feet’ all day

What’s in it for me?

  • A flexible and fun working environment, at Wicksteed Park no two days are the same.
  • Personal Development; from induction, to training to learning something truly unique about our own heritage. We are passionate about creating an environment where everyone can develop.
  • Being part of a fantastic team where we all work hard to achieve the best results and are recognised for our achievements.
  • Social events throughout the year, we really enjoy the opportunity to get together.
  • Ride wristbands and discounts on events run by Wicksteed Park, giving you the opportunity to truly appreciate what we have to offer.

We are looking for people who can work flexibly. This is a seasonal role and hours will vary with the needs of the business and our ride opening. There is availability for weekend work and hours during the week during peak season.

Pay will be in line with National Minimum Wage.