At Wicksteed Park, we are about a fun day out for all the family! There are however a few important points around wristbands, tickets and permits and park rules. These are all outlined below.
Wicksteed Park is privately owned by the Wicksteed Charitable Trust and is closed every night. The opening and closing times are displayed on each of the pedestrian gates. Times vary across the year.
Dogs must be kept on leads at all times no matter how small or sweet natured.
Please clean up your dog’s mess after you – it is a serious public health hazard.
Dogs are not allowed in the children’s play areas. Please observe the signs.
There is a dog exercising field above the campsite at the far side of the park, this is the only place where dogs can be let off a lead
Smoking is not permitted in the ride areas, playgrounds or built-up areas. It is permitted in the grounds but please dispose of your cigarette butts safely. They are a fire risk.
You can cycle around the lake path before the rides open at 10:30am or after they close at 6pm. Please watch out for pedestrians at all times.
Cycling in the built up areas is not allowed.
You are very welcome to have a picnic but please pick up all your litter and place in the bins provided.
We would rather spend our money on improving the park rather than picking up litter!
Please use the BBQ Field to have a BBQ. Disposable BBQs are strictly banned unless they are kept well off the grass (at least 500mm). They cause major long term damage and are a serious fire risk. Please dispose of your hot cinders in the special black metal bins provided.
Please do not walk on our train track, it may look strong but any damage does mean higher maintenance bills for us. The train bridges are just that – bridges for trains and not humans.
Wicksteed Park is full of wonderful wildlife and plants. Please respect them all.
Please do not feed the wildfowl with bread, it is not good for them.
Any damage or theft to our property will not be tolerated. We do prosecute.
Personal property: Wicksteed Charitable Trust accepts no responsibility for loss of personal property.
Please treat our staff as you wish to be treated. We do not tolerate any bullying or abuse.
Swimming in the lake is done at your own risk. Wicksteed Charitable Trust accepts no responsibility for any injuries or accidents which may arise.
The park operates a first aid service on ride days only.
Annual Ride Wristbands are non-refundable and non-transferable.
As part of the security measures for your annual wristband, your photograph will be taken and stored to prevent others using your card if lost or stolen. This photograph will not be stored with any of your personal details. Annual wristbands are valid for twelve months from date of purchase.
Only one wristband will be issued per person per day on production of your Annual Ride Wristband card. Tesco Deals vouchers are not valid for Annual Wristband purchases.
The following restrictions apply to the RUSH activity tower:
Height 1.4 – 2.03m
Weight 30 – 120kg (for the zip line).
Weight 30 – 130kg (for the other activities).
Rush-goers, please note it is always a little cooler at height, plus there’s a potential wind chill effect.
Comfortable warm clothing recommended.
Strong shoes recommended
A few dont’s:
No alcohol or drugs: anyone suspected will be refused access
Access the tower without permission
No cameras or phones at height, as they are a safety hazard if they fall.
There are no refunds on tickets or wristbands including event tickets such as Festive Experiences and Fireworks
Single-visit wristbands are only valid on the day of purchase and must be secured by Ticket Office staff.
Occasionally, rides may close due for technical or operational reasons, or in certain weather conditions.
Evidence may be required to prove you are aged 17 years or over.
Should you wish to change the date of your visit, 48 hours must be given by contacting Reception on 01536 512475 or email email@example.com.
There are no refunds on tickets or wristbands including event tickets such as Magical Wicksteed, Outdoor Cinema and other events.
Whilst we understand illness and injuries can affect a visit to Wicksteed Park, Ride Wristbands/Tickets or Activities purchased are non-transferable.
Ride Tickets are valid for seven days from purchase.
Please note that tickets are non-refundable or non-transferable for event ticket purchases.
Please note: This offer cannot be used in conjunction with any other promotion. The Buy one get one free offer is only valid until June 30th 2019. Cheapest Ride Wristband free. Wicksteed Park Staff have the rights to refuse entry or use of offer.